How it works

Hear your front desk first. Then decide how far to take it.

Start with a preview, then configure the operating rules, Schedule, team access, phone connection, and live testing around the way your business actually works.

56-second overview

See the AI receptionist in action

Start with a quick introduction to after-hours coverage, appointment handling, and Standard versus Healthcare. The step-by-step setup guide continues below.

Try your personalized preview
01

Build your free preview

Give us your website, find your business, or describe it yourself. We build a private first version around information you review.

02

Test it as a caller

Hear how the front desk answers common questions before you create an account or change phone setup.

03

Choose Standard or Healthcare

Use Standard for non-PHI business calls. Choose Healthcare when real patient calls may include protected health information.

04

Build your operating profile

Configure services, hours, staff, scheduling, transfers, temporary changes, tone, access, and call-handling boundaries.

05

Test realistic scenarios

Run booking, rescheduling, after-hours, uncertainty, correction, and handoff scenarios before real callers depend on it.

06

Connect the number you already use

Keep your existing public number and configure forwarding and transfer behavior around your carrier and workflow.

07

Go live and keep improving

After forwarding is verified and the Owner activates service, real calls reveal better answers, rules, and updates.

Your operating profile

The AI should not invent how your front desk works.

Your rules stay explicit and manageable instead of being buried in a generic prompt.

Staff or providers, services, schedules, and availability
Booking, rescheduling, cancellation, and reminders
Pricing, payment, or approved insurance language
Transfers, fallback paths, tone, language, and temporary changes
Common questions

Setup, scheduling, and product choice

Do I need a new public phone number?

No. Callers keep using the number they already know. Answer Practice uses a routing number behind the scenes for forwarding.

How does the Free plan work?

Free is $0/month, includes 25 calls per month, and requires no credit card.

Can it schedule appointments?

Yes. Both environments include a built-in Schedule when services, staff resources, availability, and booking rules are configured.

Can staff have different permissions?

Yes. Team & Access supports role-based access.

Which product should I choose?

Choose Standard for ordinary business communication without PHI. Choose Healthcare when real patient calls may include protected health information.

Can I change call handling later?

Yes. Update information, scheduling settings, transfer preferences, team access, and temporary changes from the Board.

Start without changing your phone system

Build the preview first.

No payment or phone-system change is required to hear the first version.

Build my free preview